Ticketing and Reservation Executive

Now Travels & Tours Company is seeking the following position to extend our business. Position – Ticketing and Reservation Executive

Job Requirements:

•⁠  ⁠Assist in reservation and issuing tickets as a representative of the company

•⁠  ⁠Assist in the reissue of tickets, refunds, etc., on behalf of customers and airlines

•⁠  ⁠Distribution of customer airlines’ timetables, tariffs, and promotional material

•⁠  Comply with all reservation policies and procedures and guest service standards (i.e. handling guest problems, answering telephone inquiries, pre-flight checks, timeliness, grooming, courtesy, etc)

•⁠  Marketing and Sales of company products and services

•⁠  Assist with Hotel accommodation reservation request

•⁠  Provide Visa application services 

•  Preparation of weekly sales reports

•  Other administrative tasks as necessary

•⁠  Attend industry events, bring new travel business partnerships, and work with industry actors.

•⁠  Report to the Operation Manager.

Required Skills/ Abilities: 

•⁠  Proficient in the use of GDS – Amadeus, Abacus, etc. will be a good advantage

•⁠  Possess strong communication skills

•⁠  Ability to meet sales targets and achieve set goals

•⁠  Ability to work independently and collaboratively with other team members and management

•⁠  ⁠Communications and interpersonal skills, capable of effectively negotiating and building lasting relationships, able to read, write, and speak English fluently

•⁠  Good PC skills, and proficiency in Microsoft Office Suite Word, and Excel

•⁠  Leadership qualities with the ability to drive strategy and execution

•⁠  Recognized IATA or knowledge of rules and regulations of airline restrictions

Qualifications And Experience:

•⁠  ⁠Must possess a University Degree

•⁠  ⁠Minimum 2 years of air ticketing & reservation experience

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